virus

[Livand2006]

Cred ca aveti un virus in program.
Am cumparat 19400 nestemate vineri si nu le-am primit nici pana azi.
Iar la tichetul deschis la suport nu ma baga nimeni in seama.
E intotdeauna placut sa vezi ca jucatori care platesc un serviciu sunt tratati ca ultimii oameni.

[BB_Sious]

Dear Livand2006,

I'm glad to hear that you already received your gems. We had some unforeseen technical issue that stopped purchases to be completed. My apologies if your felt that support ignored your concern, we had to manually resolve each case thus it took a while to settle all the tickets regarding this issue. Arrangements have been made to avoid this issue from happening in the future.

Regards,
BB_Sious

[Livand2006]

Hello,

I have NOT received my gems yet and support is still ignoring my ticket.
Please check and try to help me in receiving the gems.
Thank you.

[BB_Sious]

Hi Livand2006,

Support has advised me that they are working on your issue. Please be a bit more patient.

Thank you,
BB_Sious